Features · Communicate & retain
SMS and email communications
Keep customers informed under your own shop name — by email, and by text from a dedicated shop number.
What it does
Email under your shop's name
Appointment, estimate, invoice and reminder emails go out with your shop's name, logo and reply address. Pro and Complete can send from their own domain.
Two-way SMS in one inbox
Text customers from a dedicated shop number and read their replies in one inbox. STOP requests are honored automatically.
A monthly SMS allowance on every plan
SMS use is counted in segments. Included each month: 300 on Core, 1,000 on Pro and 2,500 on Complete.
Updates at the right moments
Notify the customer when an appointment is booked and when their vehicle is ready for pickup, and send maintenance reminders — automatic on Pro and Complete, by the customer's preferred channel.
How it works
1
Set up delivery
In Settings → Notifications, review your mailboxes and, if you want, your own sending domain.
2
Send from the workflow
Appointments, estimates, invoices and reminders send from where you already work.
3
Read replies
Customer text replies arrive in the SMS inbox.
4
Check the result
Check the delivery result of a send instead of assuming a saved message was delivered.
Plans · Branded email and two-way SMS are on every plan, with a monthly SMS allowance that grows with the plan. Sending from your own domain and automatic reminders are on Pro and Complete.
Ready to get started?
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