Set up and manage maintenance reminders

Create a reminder

Open Reminders and create one for the relevant vehicle.

1. Choose the service type the vehicle will need.
2. Set a due date, a due mileage, or both.
3. Add any notes the team should see when the reminder comes due.

Send a reminder

Basic reminders are emailed automatically about a week before the due date. To send one earlier, open the pending reminder and use Send; this needs an email address on the client and works once per reminder. On Pro and Complete, reminder rules can create the next reminder for you when a matching job is completed. A saved reminder is not a delivered message, so check that its status changes to Sent.

Review reminder status

Use the Pending, Sent and Dismissed tabs on the Reminders page. Pending means it has not been sent yet; Sent means GarageOS emailed it. Dismiss a reminder you no longer need, for example when the customer already booked. GarageOS does not record whether the customer replied, so follow up through your normal channels.