Before you begin
You need access to shop settings and a configured public shop address. Your booking page belongs to your shop and shows its branding. Ask your administrator for the correct address before sharing it with customers.
Set the booking rules
In Settings, open the website appointment booking section.
- Enable online booking when the shop is ready to receive requests.
- Set the interval between offered start times, minimum advance notice and how far ahead customers can book.
- Set opening and closing times for each day, marking days off as closed.
- Choose the mechanics available for appointments and check their individual working hours.
- Save the settings, then open the public page and check the offered times for a working day.
Why a time may not appear
A time must fit within the shop and mechanic working hours, satisfy the advance-notice rules and leave enough time for the service. Existing appointments can remove available slots. Check these conditions before increasing availability; changing the start-time interval alone does not create capacity.
Follow up after a booking
Review the appointment in the shop calendar and confirm its client, vehicle, service and assigned mechanic. Customer notifications depend on the configured delivery services. Check the result of a send action instead of assuming that a saved appointment guarantees a delivered message.